Senior Client Engagement and Delivery Manager - UK Government
Grade 8: £50,067- £59,396 per annum including the Oxford University weighting of £1,730 per annum
Hybrid (2 days per week onsite), Park End Street and Hayes House, Oxford
Contract role: Fixed term or secondment opportunity until 31 March 2029, full-time (37.5 hours per week)
The Senior Client Engagement and Delivery Manager will play a key role in supporting the ambitious growth of Executive Education at Saïd Business School, University of Oxford. The role will lead the end-to-end delivery of world-class executive learning programmes, building strong client relationships and ensuring an exceptional experience for clients and participants. Working collaboratively with internal and external stakeholders, the post holder will oversee programme delivery, manage budgets and lead a team to drive client satisfaction, operational excellence and continued business growth.
Key Responsibilities
- Client Engagement and Project Management: Lead a portfolio of client engagements, overseeing multiple projects from initial planning and programme design through to successful delivery, ensuring client objectives are met.
- Budget and Financial Management: Manage programme budgets, financial forecasting, expenditure and contracts, working closely with Finance and Commercial teams to ensure financial compliance.
- Programme Delivery Excellence: Oversee the planning, coordination and seamless delivery of executive education programmes, maintaining exceptional service standards and ensuring a high-quality participant experience.
- Client Relationship Management: Build and maintain strong client relationships, proactively identifying opportunities to enhance client satisfaction, support retention and contribute to business growth.
- People Management and Leadership: Lead, support and develop a team of Client Engagement and Delivery Managers, Programme Managers and Coordinators, ensuring effective resource allocation, performance management and professional development.
- Strategic Collaboration and Continuous Improvement: Work collaboratively with stakeholders across Executive Education and the wider School to drive operational improvements, enhance service quality and support strategic growth objectives.
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To be successful in this role, you will bring proven experience in project management, budget oversight and building strong client relationships within complex organisations. Excellent organisational, communication and leadership skills are essential, alongside the ability to manage multiple priorities, meet tight deadlines and deliver exceptional customer service. A proactive, solution-focused approach, strong attention to detail and high IT proficiency will be key, together with the flexibility to support programme delivery outside standard working hours and travel when required.
Further information on this role can be found in the job description.
You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK. For more information please visit: https://www.ox.ac.uk/about/jobs/explore-our-careers/applications-process/pre-employment-screening.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
For further guidance and support, please visit https://www.ox.ac.uk/about/jobs/explore-our-careers/applications-process/how-to-apply.
The closing date for applications is Wednesday, 18 Nov 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.
Are you interested in joining Saïd Business School’s talent pool or receiving our job alerts? Register at https://careers.sbs.ox.ac.uk/registration.aspx